TroubleshootingCannot Upload Files

Cannot Upload Files

How to fix file upload errors in SynthralOS.

Symptoms

  • Uploading attachments fails
  • Error: "Upload failed" or no progress

Possible Causes

  • File is too large
  • Unsupported format
  • Network issues

Solution

Check file size

Files must be under 25MB. Try compressing large files.

Use supported formats

Only PDF, PNG, JPG, DOCX are allowed.

Check connection

Refresh the page and verify your internet connection.